Country Romania
County / City: Bucharest
Address: Str. Olanesti, Nr. 3, Bl 76A, Ap 39
CUI: RO38266841
Nr. Ord. Reg. Com .: J40 / 16429 / 26.09.2017
Share capital: 200
SC Pepas Cloud S.R.L. is an authorized partner of Microsoft Corporation and markets and implements Microsoft products and services.
Training – represents training courses for Office 365 for the end user
Services – are offered as a package or customized for each client
Office 365 licenses – represent the right to use the product for a period of time for a fee
Microsoft Azure Subscription – represents the right to use paid resources per second for a fee.
1. Introduction, Definitions and Terms
These General Conditions define the conditions of use of the site www.pepascloud.ro, hereinafter referred to as the Site, by potential visitors or customers. By accessing and browsing this site, you accept, by default, the terms of use described below. If you do not agree with these terms and conditions, please leave this website.
Pepas Cloud – is the trade name of S.C. Pepas Cloud S.R.L., legal entity registered in Romania, having its registered office in Bucharest, Strada Olanesti no. 3, Block 76A, Apartment 39, sector 6, having order number in the Trade Register J40 / 16429 / 26.09.2017, unique fiscal registration code RO38266841.
Seller – Pepas Cloud
Buyer – can be any natural person or any legal entity that creates an Account on the Site and places an Order.
Customer – can be any legal or natural person, who has or obtains access to the content, through any means of communication provided by Pepas Cloud (electronic, telephone, etc.) or based on an existing user agreement between Pepas Cloud and it and requires the creation and use of an Account.
User – any natural or legal person registered on the Site, who, by completing the account creation process, has given his consent to the site-specific clauses in the General Terms and Conditions section.
Username – is the pseudonym by which a certain User / Customer / Buyer can add Content to the Site. The username is associated with the information on the Site of the User / Customer / Buyer under the name of “Username”.
My account – the section on the Site consisting of an e-mail address and a password that allows the Buyer to send the Order and which contains information about the Customer / Buyer and the Buyer’s history on the Site (orders, tax invoices, product warranties, etc.). The user is responsible and will take care that all the information entered when creating the Account is correct, complete and up to date.
Products – any product or service listed on the Site, including the products and services mentioned in the Order, which are to be provided by the Seller, to the Buyer as a result of the concluded Contract.
Favorites – section of the Account that allows the Buyer / User to create Lists of products that he wants to follow in view of a possible purchase using the service offered by the Seller to follow the products by receiving Commercial Communications from him.
My Cart – section of the Account that allows the Buyer / User to add products that he wants to purchase at the time of addition or at a later time; if the Goods or Services are not purchased at the time of addition by placing the Order, the Buyer / User will benefit from the service offered by the Seller to recall the products by receiving Commercial Communications from him.
Site – the online store hosted at the web address www.pepascloud.ro and their subdomains.
Order – an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the Site, his intention to purchase products from the Site.
Campaign – the action of exhibiting for commercial purposes, a finite number of products with a limited and predefined stock, for a limited period of time set by the Seller.

Contract – represents the distance contract concluded between the Seller and the Buyer, without their simultaneous physical presence.
Content – represents:
– all information on the Site that can be visited, viewed or otherwise accessed by using electronic equipment;
– the content of any e-mail sent to the Buyers by the Seller by electronic means and / or any other available means of communication;
– any information communicated by any means by an employee / collaborator of the Seller, the Buyer, according to the contact information, specified or not by him;
– information related to the products and / or tariffs practiced by the Seller in a certain period;
– information related to the products and / or tariffs practiced by a third party with which the Seller has concluded partnership contracts, in a certain period;
– data regarding the Seller, or other privileged data of the Seller.
Review – a written evaluation by the owner or beneficiary of a product, evaluation written based on personal experience and his ability to make qualitative comments and to say whether or not the product meets the specifications mentioned by the manufacturer.
Rating – a way of expressing the degree of satisfaction of a User / Customer / Buyer with a product. The rating is expressed in the form of stars, each Good can receive a score from one star to five stars. This degree of satisfaction will always be associated with the reviews written by the User / Customer / Buyer on a product.
Document – these Terms and Conditions.
Commercial Communications – any type of message sent (such as: e-mail / SMS / telephone / mobile or web notifications / etc.) Containing general information and dedicated topics, information on products similar or complementary to those you -you have purchased, information on offers or promotions, information on products added in the “My Account / My Cart” section or the “My Account / Favorites” section as well as other commercial communications such as market research and opinion polls.
Transaction – the collection or reimbursement of an amount resulting from the sale of a product by Pepas Cloud, to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.
Green stamp tax – the value expressed in lei, paid by the Seller to the authorized company with the takeover of the operations of collection, transport and recovery / recycling of waste electrical and electronic equipment, according to the legislation in force.
Specifications – all product specifications and / or descriptions as specified in their description.

2. Non-commitment of liability and contractual documents
The content of the information refers to the description in a certain degree of detail of the activities, products and services of Pepas Cloud S.R.L.
Pepas Cloud S.R.L. will not give any guarantee regarding:
a) difficult use or interruption of the use of the site;
b) non-negatively affecting other systems by using the site;
Thus Pepas Cloud S.R.L. cannot be held responsible for any direct or indirect damages caused by the use of its site.
2.1. By registering an Order on the Site, the Buyer agrees with the form of communication (telephone or e-mail) through which the Seller carries out its commercial operations.
2.2. The notification received by the Buyer, after making the Order, has the role of information and does not represent the acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to change the quantity of the Goods and / or Services in the Order. If you change the quantity of products in the Order, you will notify the Buyer at the e-mail address or telephone number provided to the Seller when placing the Order and will return the amount paid.
2.4. The contract is considered concluded between the Seller and the Buyer upon receipt by the Buyer from the Seller, by e-mail and / or SMS of the notification of dispatch of the Order.
2.5. The document and the information provided by the Seller on the Site will be the basis of the Contract, in addition to it being the guarantee certificate issued by the Seller or a supplier thereof for the purchased Goods.
2.6. An order will be delivered only after receiving the payment through the two payment methods provided.
3. Trademark and copyright
The copyright for all information on this site is owned by Pepas Cloud S.R.L. or its affiliates. No material on this site may be reproduced in whole, in whole or in part without the express consent of Pepas Cloud S.R.L. or the holder of this right.
All rights reserved Pepas Cloud S.R.L ..
It is strictly forbidden to use this site in order to destroy or alter it, its content or security or to discredit or harass Pepas Cloud S.R.L. or its affiliates.
Pepas Cloud S.R.L. will apply all technical and organizational security measures to protect the data over which it has control against any situation of accidental or intentional manipulation, loss, destruction or against the access of an unauthorized person.
4. Online sales policy
4.1. Access to place an Order is allowed to any User / Buyer.
For justified reasons Pepas Cloud reserves the right to restrict the access of the User / Buyer in order to place an Order and / or to some of the accepted payment methods, if it considers that based on the conduct or activity of the User / Buyer on the Site, the actions it could harm Pepas Cloud in any way. In any of these cases, the User / Buyer may contact the Customer Relations Department of Pepas Cloud, in order to be informed about the reasons that led to the application of the above measures.
4.2. Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the “contact” section of the Site. The seller has the freedom to manage the information received without having to bring justifications for it.
4.3 In the event of an unusually high volume of traffic from an internet network, Pepas Cloud reserves the right to require Users / Buyers to manually enter validation codes or may add additional validation methods to protect the information within it. site.
4.4. Pepas Cloud may publish on the Site information about products and / or promotions practiced by it in a certain period of time and within the available stock.
4.5. All tariffs related to the Goods and / or Services presented on the Site are expressed in euros (EUR) and do not include VAT.
4.6. Under the conditions provided by law, the price of the Electronic Goods displayed on the Site, includes the Green Stamp Tax. If the User / Buyer requests details regarding the exact amount added to the price of the Good, he will contact the Customer Relations Department of Pepas Cloud.
4.7. In the case of online payments, the Seller is not / cannot be held responsible for any other additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the issuing bank of his card, if the currency of his issuance differs from RON. The responsibility for this action lies solely with the Buyer.

4.8 All information used to describe the products available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively as a presentation.
4.9. After 15 (fifteen) days from the purchase of a Good or Service, the Buyer will be asked to write a review related to the purchased product. The request will be sent to the email address registered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users / Customers / Buyers on the Site and is actively involved in the most complete detailing of the product characteristics.
5. The objective of the site content and the intellectual and industrial property right
The objective of the content of the Site is to transmit updated and accurate information. Pepas Cloud S.R.L. however, it cannot guarantee that these pages do not contain errors, and will make every effort to provide accurate information and remedy any errors.
Anyone wishing to purchase one of the products presented on the site is asked to contact Pepas Cloud S.R.L. through one of the means of contact present on this Site, in order to be informed both on the availability of the product in question and on the contractual conditions, taxes, tariffs and technical or other information.
5.1. The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, still images, dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of Pepas Cloud, being -all reserved the rights obtained for this purpose directly or indirectly (through licenses for use and / or publication).
5.2. Customer / Buyer / User is not permitted to copy, distribute, publish, transfer to third parties, modify and / or otherwise alter, use, link to, display, include any Content in any context other than that originally intended by Pepas Cloud, including to any Content outside the Site, the removal of the signs that signify the copyright of Pepas Cloud over the Content and participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the Content, except with the express written consent of Pepas Cloud.
5.3. Any Content to which the Customer / Buyer / User has and / or obtains access by any means, is under the incidence of the Document, if the Content is not accompanied by a specific and valid use agreement concluded between Pepas Cloud and it, and without no implied or express warranties made by Pepas Cloud with respect to that Content.
5.4. Customer / Buyer / User may copy, transfer and / or use Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Document.
5.5. If Pepas Cloud grants the Customer / Buyer / User the right to use in the form described in a separate user agreement, certain content, to which the Customer / Buyer / User has or obtains access as a result of this agreement, this right is extends only to that or those contents defined in the agreement, only during its existence or these contents on the site or the period defined in the agreement, according to the defined conditions, if they exist and do not represent a contractual commitment by Pepas Cloud for that Customer / Buyer / User or any other third party who has / obtains access to this transferred content, by any means and who could be or is harmed in any way as a result of this content, during or after the expiration of the use agreement.
5.6. No Content transmitted to the Customer, User or Buyer, by any means of communication (electronic, telephone, etc.) or acquired by him by accessing, visiting and / or viewing does not constitute a contractual obligation on the part of Pepas Cloud and / or
the employee / supervisor Pepas Cloud who mediated the transfer of the Content, if any, to the respective content.
5.7. Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying use agreement, if any, is prohibited.

6. Order
6.1. The Client / Buyer can place Orders on the Site, by adding the desired products in the shopping cart, following to complete the Order by making the payment in one of the ways expressly indicated. Once added to the shopping cart, a product is available for purchase as long as there is stock available for it. Adding a product to the shopping cart, in the absence of completing the Order, does not entail the registration of an order, implicitly nor the automatic reservation of the product.
6.2. By completing the Order, the Buyer agrees that all data provided by him, necessary for the purchase process, are correct, complete and true at the time of placing the Order.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other in the following cases:
6.4.1. non-acceptance by the issuing bank of the Buyer’s card, of the transaction, in case of online payment;
6.4.2. invalidation of the transaction by the payment processor with the card approved by Pepas Cloud, in case of online payment;
6.4.3. the data provided by the Client / Buyer on the Site are incomplete and / or incorrect;
6.5. No refund is offered for purchased licenses!
6.6. If the Buyer decides to withdraw from the Contract, he will be able to fill in online the return form that can be found at https://pepascloud.com/contact.
6.7. The buyer is a legal or natural person and all the above apply according to the laws in force.
6.8. An order will become null in case of an error in setting the price of the product on the Site. Ex: the price of a product is normally 100 RON and an error appears on the site and the displayed price is 10 RON / Euro. This order, as well as similar ones, cannot be honored and can be canceled by the Seller without offering any explanation. The decision to honor the order remains at the discretion of the Seller.
6.9. For each order that will be placed, it is necessary to sign an Office 365 / Microsoft 365 / Azure license agreement.
7. Goods & services for which the right of withdrawal is not guaranteed
7.1. The following are exempted from the right of withdrawal from the Contract:
7.1.1. service contracts, after the full provision of the services, if the execution started with the prior express consent of the Buyer and after he confirmed that he became aware of the fact that he will lose his right of withdrawal after the full execution of the Contract by the Seller;
7.1.2. the supply of products whose price depends on the fluctuations on the financial market which the Seller cannot control and which may take place during the withdrawal period;
7.1.3. providing products made to the specifications presented by the Buyer or clearly customized;
7.1.4. providing products that are likely to deteriorate or expire rapidly;
7.1.5. the supply of sealed products which cannot be returned for reasons of health protection or hygiene and which have been unsealed by the Buyer;
7.1.6. providing products that are, after delivery, according to their nature, inseparably mixed with other elements;
7.1.7. contracts in which the Buyer has specifically requested the Seller to travel to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides other services than those expressly requested by the Buyer or provides other products than the spare parts necessary for the execution of maintenance or repair work, the right of withdrawal applies to those additional products;
7.1.8. providing sealed audio or video recordings or sealed computer programs that have been unsealed after delivery;
7.1.9. the provision of digital content that is not delivered on a material medium, if the service began with the prior express consent of the Buyer and after he confirmed that he has become aware that he will lose his right of withdrawal.

8. Confidentiality
8.1. The protection of information during the processing of your personal data is a major concern of Pepas Cloud S.R.L., therefore all data collected during visits to our website are processed according to the legal provisions valid in the state where this site is maintained, respectively Romania. Our website may include links to other sites whose content is not under our control, therefore Pepas Cloud S.R.L. does not assume and cannot accept any responsibility for the content of these websites.
Pepas Cloud S.R.L. undertakes not to disclose any information regarding your visits to this site, except in legal situations.
Pepas Cloud will maintain the confidentiality of any information you provide. Disclosure of the information provided may be made only under the conditions mentioned in this Document.
8.2. No public statement, promotion, press release or any other form of disclosure to third parties will be made by the Buyer / Customer regarding the Order / Contract without the prior written consent of the Seller.
8.3. By transmitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that the Seller may freely use, in its own interest, this information, ideas, concepts, technologies or techniques that you have sent us through the Site. Pepas Cloud will not be subject to obligations regarding the confidentiality of the information sent, unless the legislation in force does not provide other specifications in this regard.
9. Commercial Communications
9.1. The Buyer / User / Customer may change at any time the option regarding the agreement given to the Seller for Commercial Communications containing general and thematic information including information regarding offers or promotions, as follows:
9.1.1. by accessing the unsubscribe link displayed in the Commercial Communications received from the Seller; or
9.1.2. by contacting the Seller.
9.2. By adding products in the Account section:
“My basket”,
The Seller will send to the Buyer / User Commercial Communications regarding:
– when changing the price of the products added in the “My Cart” section,
– for product recommendations similar to those added in the “My Cart” or “Favorites” section,
– when re-entering the stock of the products added in the “My Cart” section.
“Favorites”
The Seller will send to the Buyer / User Commercial Communications regarding:
– when changing the price of the products added in the “Favorites” section,
– for product recommendations similar to those added in the “Favorites” section,
– when the products added in the “Favorites” section return to stock.
9.3. Following the purchase of a product, the Seller will send to the Buyer / User Commercial Communications regarding:
– suggestions of recommended products to be used together with the purchased product.
9.4. The Customer / User may unsubscribe, at any time, from the Commercial Communications mentioned in point 9.3. above by accessing the unsubscribe link displayed in the commercial messages received from Pepas Cloud or by contacting Pepas Cloud in this regard.
10. Billing – Payment
10.1. The prices of the products displayed on the sites www.pepascloud.ro are displayed in Euro and do not include VAT. The payment of the invoices will be made in lei at the BNR exchange rate on the day of issuing the fiscal invoice.
10.2. The price, payment method and payment term are specified in each Order. The Seller will issue to the Buyer an invoice for the delivered products, the Buyer’s obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.
10.3. The Seller will send to the Buyer the invoice related to the Order containing products sold by Pepas Cloud as well as for any other payments related to the Order, exclusively in electronic format, by adding the invoice in the Buyer’s Account or by e-mail, to the e-mail address mentioned by the Buyer. or.
10.4. For a correct communication of the invoice related to the Order, the Buyer has the obligations to update whenever necessary the data from his Account and to access the information and documents related to each Order, existing in the Account.
10.5. Through this way of communication, the Buyer, accessing his Account, will keep a record of the invoices issued by Pepas Cloud, being able to save and archive them at any time and in any way he wants.

10.6. By sending the Order, the Buyer agrees to receive the invoices in electronic format by adding them by Pepas Cloud in his Account or by e-mail, to the e-mail address mentioned in his Account.
10.7. If this information is unavailable for more than 48 (forty-eight) hours in the Account, please notify us of this issue at the email address: contact@pepascloud.ro.
10.8 The payment card data of the User / Buyer will not be accessible by Pepas Cloud nor will it be stored by Pepas Cloud or by the payment processor integrated in the Site, but only by the transaction authorization institution or another authorized entity. to provide card identification data storage services, about whose identity the User / Buyer will be informed, prior to entering the data.
The entity authorized to provide card data storage services is Libra Bank, a company established and operating according to Romanian legislation.
10.9. In certain cases, in order to maintain the security of the Transactions, when registering the Order, the Buyer will be required to authorize the payment by re-entering the password related to the Account or the use of the fingerprint in the case of mobile terminals that have this facility.
10.10. For transaction security reasons, the User / Buyer is advised not to remain logged on to the Site and not to set the option of automatic login on mobile devices. Disclosure of the account access password is not allowed and it is recommended to use a strong security password (eg: uppercase, lowercase, numbers and special characters).
11. Warranties
11.1. All products sold by Pepas Cloud, except for resealed products, benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the producers. The products are new (except for resealed products), in the original packaging and come from sources authorized by each manufacturer.
11.2. In the case of products sold and delivered by Pepas Cloud, warranty certificates are issued directly by the manufacturer.
11.3. For a correct communication of the guarantee certificate related to the product from the Order, the Buyer has the obligations to update whenever necessary the data from his Account and to access the information and documents related to each Order, existing in the Account.
Through this method of communication, the Buyer, accessing his Account on www.pepascloud.ro, will have a record of the guarantee certificates issued by Pepas Cloud, being able to save and archive them at any time and in any way that he wants.
If this information is unavailable for 48 (forty-eight) hours in the client’s account, please notify us of this issue at the email address: contact@pepascloud.ro. For most products, the guarantee is granted based on the invoice issued by Pepas Cloud.
11.4. In the case of warranty certificates issued by manufacturers, the product claimed to be defective during the warranty period must be presented directly to the nearest service center mentioned in the certificate. This center authorized by the manufacturer will take full responsibility for resolving the warranty.
The lack of the product warranty certificate must be reported within a maximum of 48 (forty-eight) hours from the receipt of the product at contact@pepascloud.ro. Any subsequent notification will not be considered.
12. Assignment and Subcontracting
12.1. The Seller may assign and / or subcontract a third party for Services related to the fulfillment of the Order, with the information of the Buyer, without the consent of the Buyer. The Seller will always be responsible to the Buyer for all contractual obligations.
13. Transfer of ownership of goods
13.1. The ownership of the Goods will be transferred upon delivery, after payment by the Buyer in the location indicated in the Order (meaning delivery – signing the receipt of the transport document provided by the courier or signing the receipt on the fiscal invoice in case of deliveries made by the Seller’s staff) .
14. Liability
14.1. The Seller cannot be held liable for any damages that the Buyer or any third party may suffer as a result of the Seller’s fulfillment of any of its obligations under the Order and for damages resulting from the use of the products after delivery and in particular for their loss. .
14.2. By creating and using the Account, the User / Buyer assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing access to the Account, and, to the extent permitted by applicable law, is responsible for the activity carried out through his Account.

14.3. By creating the Account and / or using the Content and / or placing Orders, the Customer / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing at the time of account creation. and / or the use of the content and / or the date of placing the Order.
14.4. Seller reserves the right to periodically update and modify the Site Terms and Conditions to reflect any changes to the Site’s terms and conditions of operation or any changes to legal requirements. The document is opposable to Customers / Users / Buyers from the moment of posting on the Site. In case of any such modification, we will display on the Site the modified version of the Document, reason for which please check periodically the content of this Document.
15. Writing Reviews
15.1. The writing of Reviews, Comments, Questions and Answers can be done, by Users / Customers / Buyers, in the sections “Customer Questions and Answers” ​​and “Reviews”. The information entered can be both positive and negative, and will refer to the characteristics and use of a product or service.
15.2. When registering a certain Review / Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
15.3. Each User / Client / Buyer, at the moment of registering the Review / Comment / Question / Answer in the mentioned sections, undertakes to respect the following rules:
– to make references only to the characteristics and / or the way of using a certain product, avoiding information related to aspects that can change (price or promotional offers) or information related to the way the Order is carried out;
– to use only the Romanian language. Words or expressions are also allowed which, although not considered Romanian, are widely used in all media related to the respective field (eg: mouse, notebook, plug and play);
– to use appropriate, non-offensive language, without terms that may offend or affect any other User / Customer / Buyer;
– to ensure the correct framing of the content introduced on the Site as follows: any Question will be registered in the “Customer Questions and Answers” ​​section, and any Review will be registered in the “Reviews” section;
– to ensure that the information entered by them is realistic, correct, not misleading and in accordance with applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;
– to use this facility only to communicate or obtain additional details regarding a certain product or service on the Site without referring to other companies that promote the sale and purchase of products or services;
– not to provide or request, in any way and to any extent, personal data (contact details, information about delivery or domicile address, telephone numbers, email addresses, name and / or surname, etc.) or any other information that may cause the disclosure of this personal data;
– not to register information and / or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
– not to try to defraud the services provided by the Seller or to register Reviews / Comments / Questions / Answers containing advertising materials;
– not to use the Reviews / Comment / Question / Answer as a means of communication with the Seller, in this sense the contact data of the Seller registered on the Site will be used.
15.4. In addition to a realistic critical evaluation, when submitting a Review, the User / Customer / Buyer will also add a relevant Rating for the related product. Reviews, along with their corresponding Ratings, will influence the overall rating of the product, the number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase of the general Rating, and a Review accompanied by a low Rating leads to a decrease of the General Rating.
15.5. When one of the options: Review / Comment / Question or Answer is reported by a User / Customer / Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine whether it violates the Terms. and Site Terms. The texts, photos or videos entered are removed from the Site only after their examination by the Seller.

15.6. If the Seller finds a violation of the Terms and Conditions repeatedly, it reserves the right to suspend the ability of the User / Customer / Buyer to submit Reviews / Comments / Questions or Answers in the sections “Customer Questions and Answers” and “Reviews” .
For notifications or complaints related to the purchased product, Buyers have at their disposal the notification form within the Site: www.pepascloud.ro/contact. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
16. Collection and processing of personal data
When you visit the Pepas Cloud S.R.L. website, the web server automatically records the name of your internet service provider and the website you are visiting. Other personal data will be stored only if they are provided voluntarily by you, for example, in the context of a registration, an opinion poll, a contest or during the execution of a contract.
When information is requested through this Site, it aims to identify you or the possibility of contacting you. This is all the more necessary when using the applications available on the site.
The nature of the requested information refers in particular to personal data (name, address, telephone numbers, e-mail address), the way in which Pepas Cloud SRL products and / or services are used or intended to be used, but may include other information closely related to the use of the requested services and / or products.
In order to better respond to the needs and questions of users of the site, the information requested through this site will be subject to electronic storage and processing.
Please read the section Privacy Policy regarding the processing of personal data, which is part of this Document.
17. Strong major
17.1. Neither party will be liable for non-performance of its contractual obligations if such failure to perform on time and / or properly, in whole or in part, is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.
17.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the contract without any of them being able to claim damages from the other.
18. Information for users (visitors)
As a user (visitor) you have the following responsibilities:
– provide true, accurate and complete data about you, as required by the registration form when applicable;
– to maintain and renew, when the situation requires, the registration data in order to be true, accurate and complete.
At the same time, you assume the obligation not to do the following:
– to publish materials containing viruses or other programs with the intention of destroying this system as well as any system or information;
– to publish copyrighted materials, if you are not the author or if you do not have the author’s permission to publish the respective material;
– to publish obscene, defamatory, threatening or malicious materials against another user, natural or legal person, materials or information prohibited by the legal provisions in force;
– to publish an image or a statement that contravenes the incident legal norms in force.
In case of non-compliance with these conditions, Pepas Cloud S.R.L. and its affiliates dissociate themselves from their author, will delete that information and may act legally.
19. Changes to the privacy policy
Changes to this privacy policy that will appear along the way will be published on this website without prior notice.
“Terms and Conditions” constitutes, in its entirety, an agreement entered into between you and Pepas Cloud S.R.L. regarding the use of the site www.pepascloud.ro.
Pepas Cloud S.R.L. reserves the right to revise and update these rules at any time, without prior notice or acceptance by users.
If you have any questions regarding the information contained in this page, please write to us at contact@pepascloud.ro.

20. Applicable law – Jurisdiction
20.1. This contract is subject to Romanian law. Any disputes between the Seller and Users / Buyers will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.
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